NO REFUNDS. ALL SALES ARE FINAL. Exchange only on case-by-case basis. Client must contact Jhalae, LLC within forty-eight (48) hours of delivery for general items, excluding undergarments, accessories, swimwear, shoes, jumpers or one-piece, and custom items via email at firstname.lastname@example.org.
All items returned for exchange MUST have all original tags still attached to garment.
If exchange is granted, clients are responsible for return shipping costs and new shipping costs for exchanged item. Additional sales tax may be applied to newly exchanged item(s). Jhalae, LLC reserved the right to revoke previously approved returned items if it is deemed worn, damaged or other issues preventing resell and client will be responsible for reshipping costs of returned item. Client MUST ship items out the next business day or return offer will be null and void. Tracking number MUST be submitted to Jhalae, LLC via email at email@example.com.
Do not return items without pre-approval from Jhalae, LLC. If the exchange is not received within this time frame, the exchange may be denied.